1. Introduction

OptiQuest Solutions respects your privacy and is committed to protecting personal information collected through our website and service interactions.

2. Information We Collect

We may collect your name, email address, phone number, company details, and message content when you contact us or request services.

3. How We Use Information

Your information is used to respond to inquiries, provide requested services, improve our offerings, communicate project updates, and maintain service quality and security.

4. Legal Basis and NDPA Compliance

We process personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and related regulatory guidance from the Nigeria Data Protection Commission (NDPC). Depending on the service context, our lawful bases may include consent, performance of a contract, compliance with legal obligations, protection of vital interests, public interest tasks, and legitimate interests where such interests are not overridden by your fundamental rights.

5. Data Sharing and Third Parties

We do not sell personal data. Information may be shared with trusted processors, infrastructure providers, payment or communication partners, and professional advisers only where necessary to deliver services or meet legal obligations. Such disclosures are governed by confidentiality and data protection obligations.

6. Cross-Border Data Transfers

Where personal data is transferred outside Nigeria, we implement appropriate safeguards required by applicable law, including contractual protections, security controls, and transfer risk reviews to ensure an adequate level of data protection.

7. Data Security

We implement administrative, technical, and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or loss.

8. Data Retention

We retain personal information only as long as needed for legitimate business purposes, legal obligations, dispute resolution, and contract enforcement.

9. Your NDPA Rights

Subject to applicable law, you may request access, rectification, erasure, restriction, and portability of your personal data. You may also object to certain processing, withdraw consent where processing is based on consent, and request information about automated decision-making where relevant.

10. Children and Sensitive Personal Data

We do not intentionally collect children's data without a lawful basis and required authorization. Where sensitive personal data is processed, we apply additional safeguards and process such data only where legally permitted.

11. Cookies and Analytics

Our website may use essential cookies and analytics tools to support functionality, performance, and user experience improvements.

12. Data Breach Response

In the event of a personal data breach, we follow internal incident response procedures and will notify affected parties and regulators where required by law.

13. Complaints and Contact

For privacy inquiries or data requests, contact us at info@optiquestsolutions.com. You may also lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your rights have been violated.

Last updated: August 11, 2026